shoei88 Terms & Conditions

1Definitions

In these Terms and Conditions, the following capitalised terms shall have the meanings set out below:

2Acceptance of Terms

2.1 By registering an Account on the shoei88 Platform, accessing any of the Services, or placing a bet or wager, you confirm that you have read, understood, and unconditionally agreed to be bound by these Terms and Conditions in their entirety, together with the shoei88 Privacy Policy and any product-specific rules or promotion terms that may be published on the Platform from time to time.

2.2 If you do not accept these Terms, you must not register an Account or use any shoei88 Service. Continued use of the Platform following any published amendment to these Terms constitutes acceptance of the amended Terms.

2.3 These Terms constitute the entire agreement between you and shoei88 in respect of your use of the Platform and supersede all prior agreements, representations, and understandings.

3Eligibility and Registration

3.1 Age Requirement. Access to the shoei88 Platform is strictly limited to persons who are 21 years of age or older. 21+ By registering an Account, you warrant that you meet this age requirement. shoei88 will conduct age verification as part of the KYC process and reserves the right to suspend any Account pending satisfactory age verification.

3.2 One Account per Person. Each Player may hold only one Account on the shoei88 Platform. Creating multiple Accounts — whether under the same or different names, email addresses, device identifiers, or payment methods — is strictly prohibited and will result in the closure of all associated Accounts and the forfeiture of any Balances or Bonus Funds held therein.

3.3 Accurate Information. You must provide true, accurate, current, and complete information during registration and must promptly update such information if it changes. shoei88 reserves the right to close any Account where the information provided is found to be materially false, misleading, or incomplete.

3.4 Geographic Restrictions. shoei88 makes no representation that the Platform is accessible or legally available in any particular jurisdiction. You are solely responsible for ensuring that your access to and use of the shoei88 Platform complies with the laws of the jurisdiction in which you are located.

3.5 Self-Exclusion Check. Persons who have registered for self-exclusion on any gambling platform or who are included on any self-exclusion register are not permitted to register an Account on shoei88. If you are aware of such an exclusion applying to you, you must not attempt to register or access the Platform.

4Account Management

4.1 Security. You are solely responsible for maintaining the confidentiality and security of your shoei88 login credentials, including your username and password. You agree to notify shoei88 support immediately upon becoming aware of any unauthorised access to or use of your Account.

4.2 Liability for Unauthorised Access. shoei88 shall not be liable for any loss or damage arising from your failure to comply with the security obligations in Section 4.1. All bets, transactions, and activities conducted through your Account, whether or not authorised by you, shall be your sole responsibility unless such activity arose from a technical fault on the shoei88 Platform.

4.3 Account Suspension and Closure by shoei88. shoei88 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, including but not limited to where:

• The Player has breached any provision of these Terms;
• shoei88 has reasonable grounds to suspect fraud, money laundering, or other illegal activity;
• The Player has provided false information during registration or verification;
• The Player has engaged in prohibited activities as described in Section 8;
• shoei88 is required to do so by applicable law or regulatory directive.

4.4 Player-Initiated Closure. You may request the closure of your Account at any time by contacting shoei88 support. Accounts subject to open bonus wagering requirements or pending withdrawal requests will be closed only after such matters are resolved in accordance with these Terms.

5Deposits and Withdrawals

5.1 Currency. All shoei88 Account Balances are denominated in Malaysian Ringgit (MYR). All deposits and withdrawals are processed in MYR. shoei88 does not accept deposits or process withdrawals in foreign currencies except where an explicit alternative arrangement has been made in respect of a specific payment method (e.g., USDT TRC20), in which case the applicable conversion rate and any fees will be disclosed at the point of transaction.

5.2 Accepted Payment Methods. shoei88 accepts deposits and processes withdrawals via the following methods: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u, CIMB Clicks, Public Bank online banking, and USDT TRC20. shoei88 reserves the right to add or remove accepted payment methods at any time with reasonable notice where practicable.

5.3 Minimum Transactions. Minimum deposit and withdrawal amounts are as published on the shoei88 Platform at the time of the transaction. These limits are subject to change and may vary by payment method.

5.4 Withdrawal Verification. Prior to processing any withdrawal, shoei88 may require a Player to complete identity and payment method verification (KYC). Withdrawals will only be sent to a payment method that has been verified as belonging to the registered Account holder. shoei88 will not process withdrawals to third-party accounts under any circumstances.

5.5 Withdrawal Restrictions on Bonus Activity. Funds derived from Bonus Funds may only be withdrawn after the applicable wagering requirement has been satisfied in full. Attempting to withdraw before meeting the wagering requirement will result in the forfeiture of all Bonus Funds and any winnings derived therefrom.

6Bonuses, Promotions, and Wagering Requirements

6.1 shoei88 may from time to time offer bonuses, free bets, cashback, and other promotional incentives to registered Players. All such promotions are subject to these General Terms and Conditions and any additional promotion-specific terms published alongside the relevant offer.

6.2 Unless otherwise specified in the promotion terms, the following general bonus conditions apply to all shoei88 promotions:

• Each promotion is available to eligible Players once unless explicitly stated otherwise;
• Bonuses may not be transferred between Accounts or converted to cash without completing the applicable wagering requirement;
• Wagering requirements must be completed within the validity period stated in the promotion terms; uncompleted requirements result in automatic bonus forfeiture;
• Wagering contributions vary by game type — live casino games may contribute at a lower rate than slots; specific contribution rates are published in promotion terms;
• shoei88 reserves the right to amend, suspend, or cancel any promotion at any time.

6.3 Bonus Abuse. shoei88 actively monitors for bonus abuse, including but not limited to: creating multiple Accounts to claim the same promotion, placing opposing bets to guarantee a wagering-free outcome (arbitrage), exploiting software errors or technical faults, and any other strategy designed to extract bonus value without genuine wagering risk. Any Account found engaging in bonus abuse will have all Bonus Funds and any associated winnings voided and may be subject to permanent Account closure.

7Betting Rules and Game Conduct

7.1 All bets placed on the shoei88 sportsbook and casino are subject to the applicable product rules published on the Platform. In the event of any inconsistency between these General Terms and product-specific rules, the product-specific rules shall prevail.

7.2 shoei88 reserves the right to void any bet where it is determined that the bet was placed in error, as a result of a technical malfunction, based on incorrect odds published due to a system error, or in breach of these Terms or applicable product rules.

7.3 The minimum and maximum bet limits applicable to each market, table, or game are displayed within the relevant game interface. shoei88 reserves the right to impose additional individual account limits where there is reasonable cause, including but not limited to the detection of irregular betting patterns.

7.4 All shoei88 casino games utilise certified RNG technology (for electronic games) or independent live dealer studios (for live casino games). Game outcomes are independently audited for fairness. shoei88 does not manipulate game outcomes.

8Prohibited Activities and Fair Use

The following activities are strictly prohibited on the shoei88 Platform:

• Registering or accessing the Platform if you are under 21 years of age;
• Registering more than one Account, or assisting another person in circumventing the one-account rule;
• Using software tools, bots, scripts, or other automated means to interact with the Platform;
• Engaging in match-fixing, spot-fixing, or any form of corruption affecting the outcome of any event covered by the shoei88 sportsbook;
• Using the Platform to launder money or to conduct any activity that violates applicable anti-money laundering laws;
• Exploiting technical vulnerabilities, software errors, or pricing errors for financial gain;
• Colluding with other Players or engaging in chip dumping in poker or any other card game;
• Harassing, threatening, or abusing shoei88 staff or other Players via any Platform communication channel.

shoei88 reserves the right to take any action it deems appropriate in response to prohibited activities, including Account suspension, fund seizure, and reporting to relevant authorities.

9Intellectual Property

9.1 All content on the shoei88 Platform — including but not limited to software, game interfaces, graphics, logos, text, data compilations, and database structures — is the property of shoei88 or its licensors and is protected by applicable intellectual property laws.

9.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the shoei88 Platform solely for personal, non-commercial gaming purposes in accordance with these Terms. No other rights are granted.

9.3 You must not copy, reproduce, modify, distribute, transmit, publicly display, or create derivative works from any shoei88 content without prior written authorisation.

10Privacy and Data Protection

10.1 shoei88 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms by reference.

10.2 By registering an Account, you consent to the collection and processing of your personal data as described in the shoei88 Privacy Policy, including for the purposes of identity verification, fraud prevention, regulatory compliance, and customer support.

10.3 shoei88 employs industry-standard technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the shoei88 servers is encrypted via TLS/SSL.

11Limitation of Liability

11.1 To the maximum extent permitted by applicable law, shoei88 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of winnings, loss of profit, loss of data, or loss of business opportunity.

11.2 shoei88's total aggregate liability to any Player in respect of any claim arising under or in connection with these Terms shall not exceed the total amount deposited by that Player into their Account in the thirty (30) days immediately preceding the event giving rise to the claim.

11.3 shoei88 does not warrant that the Platform will be available uninterrupted or error-free. Scheduled maintenance, technical faults, or circumstances beyond shoei88's reasonable control may result in temporary unavailability. shoei88 shall not be liable for any losses arising from such unavailability.

12Responsible Gaming and Self-Exclusion

12.1 shoei88 is committed to promoting responsible gaming. All Players are encouraged to use the responsible gaming tools available on the Platform, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion.

12.2 Self-Exclusion. A Player may at any time request self-exclusion from the shoei88 Platform by contacting support or activating the self-exclusion tool from their Account dashboard. Self-exclusion takes effect immediately and may be set for a defined period or permanently. During self-exclusion, shoei88 will use reasonable technical measures to prevent Account access.

12.3 Players who are experiencing difficulties with their gambling behaviour are encouraged to seek assistance. shoei88 supports Players in accessing external help resources. Further information is available on the Responsible Gaming page.

12.4 21+  Access to shoei88 is restricted to persons aged 21 and above. shoei88 takes all reasonable steps to prevent underage gambling and will close any Account where underage access is identified.

13Amendments to Terms

13.1 shoei88 reserves the right to amend, update, or replace these Terms and Conditions at any time. Material changes will be communicated to registered Players via email or a prominent notice on the Platform prior to taking effect, with a reasonable notice period where practicable.

13.2 Your continued use of the shoei88 Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request Account closure in accordance with Section 4.4.

14Governing Law and Dispute Resolution

14.1 These Terms and Conditions are governed by and shall be construed in accordance with the laws applicable under the jurisdiction of the shoei88 international gaming licence authority.

14.2 In the event of a dispute between you and shoei88 arising out of or in connection with these Terms or the Services, you should in the first instance contact shoei88 customer support to seek an informal resolution. shoei88 will endeavour to resolve disputes in good faith and within a reasonable timeframe.

14.3 If a dispute cannot be resolved informally, it may be referred to the independent dispute resolution mechanism provided under the shoei88 gaming licence. The decision of any such independent adjudicator shall be final and binding on both parties.

14.4 Nothing in these Terms shall prevent either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

15Contact Information

For any queries, complaints, or requests relating to these Terms and Conditions, or to exercise any rights available to you under these Terms, please contact shoei88 through the following channel:

Customer Support: Available 24/7 via live chat on the shoei88 Platform.

Email: [email protected]

shoei88 will acknowledge all written communications within two (2) business days and aims to provide a substantive response within seven (7) business days.